Crevyro
Terms of Service
These Terms form the agreement between the customer and Crevyro for Creators, operated by Sahil Yadav in India. By purchasing or using protected features, you accept them.
1. Eligibility and account
You must be legally able to enter a contract and authorised to manage every Instagram account connected to your workspace. Sign-in uses Google or email and password through Firebase Authentication. You are responsible for securing that account, maintaining accurate information and promptly reporting unauthorised access.
2. Service
Crevyro provides browser-based tools for Instagram professional-account connection, comment and message automations, delayed follow-ups, email capture, follow verification, inbox management, usage monitoring and related support. Features depend on Meta permissions, account eligibility, app review, API availability and messaging rules. The service is not affiliated with or endorsed by Meta, Instagram, Google or Razorpay.
3. Subscription, billing and cancellation
The Creator Plan price and billing interval are the amounts clearly displayed on the pricing page and at Razorpay checkout. Taxes, if applicable, may be added or included as shown by Razorpay. Recurring payments are processed under the authorisation approved during checkout. A paid plan unlocks one customer workspace and one connected Instagram professional account unless a different entitlement is shown.
You may schedule cancellation from the Subscription page. Unless immediate cancellation is required for abuse, fraud, payment reversal or law, paid access continues until the end of the current paid billing period. Cancellation prevents future renewal; it does not automatically delete workspace data.
4. Failed payments and recovery
When a charge fails or the subscription becomes pending or halted, protected features may be restricted. Crevyro may display a Razorpay recovery/payment-management link and send a notification. Access resumes only after the backend receives and verifies an eligible paid subscription state. We are not responsible for charges missed because a payment method, mandate or issuer approval is unavailable.
5. Refund policy
Subscription fees are generally non-refundable once protected service access for the billing period has been provided. We will review requests involving a duplicate charge, a verified unauthorised payment, a charge made after an effective cancellation due to our error, or a refund required by applicable law. Requests must be sent to srao2445@gmail.com with the account email and Razorpay payment ID, normally within seven days of the charge. Approved refunds are returned through Razorpay to the original payment method; bank and payment-network processing times apply.
6. Automated-message allowance, top-ups and rate limits
Paid plans may include unlimited saved automation rules together with a monthly automated-message allowance shown on the pricing and Subscription pages. One message is counted only after Crevyro successfully sends an outgoing automated Instagram DM. Incoming comments, Story replies and DM keywords are triggers and do not count by themselves. Public comment replies and messages typed manually by the workspace owner do not consume this monthly allowance.
The allowance resets at the start of each monthly usage cycle. Any purchased message top-up applies only to the current cycle, does not roll over and expires at that cycle’s reset. When the allowance is exhausted, outgoing automated DMs pause until a top-up is credited or the next cycle begins; the workspace and saved automations remain available. Crevyro may separately enforce per-minute and per-hour safeguards for reliability and provider compliance. Meta’s own limits, messaging windows and account restrictions always apply.
7. Customer responsibilities
- Use only accounts, content and contact data you are authorised to process.
- Comply with applicable law and all Meta, Instagram, Google and Razorpay terms, permissions, messaging windows and anti-spam requirements.
- Make automation messages accurate, non-deceptive and appropriate to the user’s interaction.
- Provide any legally required notice or consent before requesting or storing email addresses or other personal data.
- Review automation results and stop or correct a rule that behaves unexpectedly.
8. Prohibited use
You must not use Crevyro for unsolicited bulk messaging, harassment, discrimination, fraud, impersonation, illegal goods or services, malware, credential collection, scraping, rights infringement, evasion of platform controls, access to another workspace, service disruption, reverse engineering of security controls or attempts to bypass rate limits.
9. Availability and changes
We aim to operate the service reliably but do not promise uninterrupted or error-free availability. Maintenance, provider outages, expired tokens, API policy changes and internet failures may interrupt processing. We may modify or discontinue features where reasonably necessary, with notice for material changes when practicable.
9. Suspension and termination
We may suspend or restrict a workspace for non-payment, abuse, security risk, excessive load, legal request, provider requirement or violation of these Terms. Where practicable, the customer will receive notice and an opportunity to contact support. We may terminate immediately where continued access could cause harm or legal exposure. Customers may delete their account through Account & data. Crevyro attempts to cancel any active Razorpay subscription immediately before permanent deletion and stops deletion if cancellation cannot be confirmed.
9. Intellectual property
The customer retains rights in its automation text and business content. The customer grants Crevyro a limited right to process that content solely to provide, secure and support the service. Crevyro’s software, branding and original interface remain owned by the operator or applicable licensors.
9. Disclaimers and liability
The service is provided on an “as available” basis to the extent permitted by law. Crevyro does not guarantee business results, delivery of every message, Meta approval, follower conversion, email accuracy or uninterrupted third-party services. To the maximum extent permitted by law, the operator is not liable for indirect, incidental, special or consequential loss, lost profits, lost opportunities or provider account action. Aggregate liability arising from the service will not exceed the subscription fees actually paid by the customer during the three months before the event giving rise to the claim. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
9. Indemnity
To the extent permitted by law, a business customer will defend and indemnify the operator against third-party claims arising from that customer’s unlawful content, unauthorised account connection, spam, infringement, failure to obtain consent or material breach of these Terms.
9. Governing law and disputes
These Terms are governed by the laws of India. Before filing a claim, both parties will attempt in good faith to resolve it by email for at least 30 days. Subject to mandatory consumer law, courts with jurisdiction over the operator’s place of business in India will have jurisdiction.
9. Contact
Crevyro for Creators
Operated by Sahil Yadav, India
Billing, legal and support contact: srao2445@gmail.com