Pricing questions
Reply to words such as “price” with the information or next step you already prepared.
Instagram DM automation
When people repeatedly send the same words—such as “price”, “link”, “shop” or “book”—Crevyro can match those keywords and send the response you prepared while keeping the conversation visible for manual handover.
Overview
DM keyword automation is useful when the same requests appear again and again in your inbox.
Reply to words such as “price” with the information or next step you already prepared.
Deliver a link, guide or instructions when a person sends the configured keyword.
Respond to booking or service keywords with the correct next step.
Send a controlled answer for repeated product or shop-related DMs.
How it works
The incoming message is matched first; the reply is sent only when the rule and platform conditions allow it.
An incoming direct message reaches the connected Instagram account.
Crevyro compares the message with the trigger configured in your automation.
When matched and eligible, Crevyro sends the response you wrote.
Review the thread and step in manually whenever the conversation needs you.
Use cases
A keyword response should solve the repetitive first step without pretending every conversation is the same.
Reduce the delay before a person receives the basic information they asked for.
Avoid rewriting prices, links or booking instructions manually each time.
Take over when the person asks something the automation is not designed to handle.
Use workspace activity to understand what triggered and what did not.
Common questions
Yes. Separate automations can be configured for different words and responses, subject to your plan limits.
No. Only messages that match an enabled rule and are eligible under the platform rules should trigger the configured reply.
Yes. Manual handover remains available through the inbox where supported.
Automate the first predictable response and keep the real conversation available for you.