Crevyro
Monthly subscriptions
Cancellation stops future renewals but does not automatically reverse the current paid period.
Refund policy · Digital subscription
Refunds are reviewed, not assumed.
Crevyro is delivered electronically and service access can begin immediately after payment verification. Refunds are therefore reviewed case by case rather than applied automatically to every cancellation.
Case-by-case review
Billing records, account history, service status and the reason for the request are checked.
Original payment method
Approved refunds are generally submitted through the payment provider to the original method.
Provider timing
Bank, card-network and payment-provider processing time applies after submission.
Eligibility
What may—and usually does not—qualify.
The examples below organise the existing policy. They do not guarantee an outcome and do not remove any mandatory rights that apply under law.
Detailed policy
The rules in context.
Use the section navigation on larger screens or read straight through on mobile.
Cancellation
You may cancel a monthly subscription to stop future renewals. Unless a refund is separately approved, cancellation usually leaves access active until the current paid period ends and does not automatically reverse charges already processed for that period.
When a refund may be approved
Crevyro may approve a refund where there is a duplicate charge, a clear billing mistake, or a significant service failure attributable to Crevyro that prevented meaningful use of the purchased subscription and could not be resolved in a reasonable time.
When a refund is usually not approved
Refunds are usually not granted solely because a user changed their mind, no longer wants the service, did not use the plan fully, faced a Meta or Instagram restriction, connected an ineligible account, or did not read the plan description before purchasing.
How to request a refund
Email support with:
- the Crevyro account email;
- payment date and amount;
- the Razorpay payment, subscription or invoice reference; and
- a clear explanation of the issue.
Do not include passwords, OTPs, full card details, bank credentials or other secrets.
Processing and timelines
If a refund is approved, Crevyro submits it through the payment provider. The time for the refund to appear depends on the provider, bank or card network and is outside Crevyro’s direct control after submission.
Contact
Send refund-review requests to srao2445@gmail.com. Include the payment reference and issue clearly so the case can be matched to billing records.
Request path
From request to provider processing.
Send the required billing details
Use the account email and payment reference. Explain what happened without including payment credentials.
Crevyro reviews the case
Billing records, service status, account history and the stated reason are checked.
An outcome is communicated
If more verification is needed, support asks for only the additional safe information required.
An approved refund is submitted
The payment provider and financial network determine when the funds become visible after submission.
Need billing help before requesting a refund?
A subscription-access or invoice issue may be resolvable without reversing the payment. Send the account email and payment reference to support.