Crevyro for Creators — Terms of Service

1. The Services

Crevyro provides browser-based tools that help creators and businesses manage supported Instagram automations and conversations. Depending on your plan and account eligibility, features may include comment-triggered replies, comment-to-DM flows, DM keyword automations, Story reply automations, follow verification, email capture, delayed follow-ups, inbox and manual replies, lead management, team access, usage monitoring, analytics and related account controls.

Features may differ by plan, connected Instagram account, Meta permissions, geographic availability, provider rules or technical capability. A feature shown in the interface does not override a restriction imposed by Meta or another third-party provider.

2. Eligibility and authority

You must be legally capable of entering into a binding agreement in your jurisdiction. If you use Crevyro for a company, client, creator, brand or other organisation, you represent that you have authority to accept these Terms and use the Services on its behalf.

You may connect only Instagram professional accounts and other resources that you are authorised to manage. You are responsible for ensuring that any team member, contractor or agency person you invite is authorised to access the workspace and connected accounts.

3. Account security

You must provide accurate account information and keep your authentication methods secure. You are responsible for activity performed through your account or workspace except to the extent caused by a security failure attributable to Crevyro.

Notify us promptly if you believe an account, connected Instagram profile, access token, team invitation or billing method has been compromised. We may require identity or ownership verification before restoring access or carrying out sensitive account changes.

4. Workspaces, teams and connected accounts

A workspace may support one or more connected Instagram professional accounts and one or more team members according to the active plan. Workspace owners control invitations and available roles and remain responsible for the actions of people they authorise.

Plan limits apply to the workspace as configured by Crevyro. You must not split, duplicate or coordinate workspaces for the purpose of bypassing account, usage, message, automation or rate limits.

5. Instagram and Meta requirements

Crevyro connects to supported Meta and Instagram services using provider-authorised APIs and permissions. Your use of Instagram through Crevyro remains subject to Meta's and Instagram's applicable terms, policies, messaging windows, permissions, review decisions, rate limits and account restrictions.

Meta may change, restrict, suspend or discontinue APIs or permissions at any time. Crevyro cannot guarantee that a particular Instagram account will qualify for every feature, that every message will be deliverable, or that Meta will continue to permit a particular workflow.

Crevyro does not require you to provide your Instagram password to operate supported API connections. You must not provide Instagram credentials through support tickets, automation text or other fields that are not expressly designed for authentication.

6. Your content and automation instructions

You retain ownership of the messages, links, reply variations, automation rules, media references, notes and other content you submit to the Services ("Customer Content"). You grant Crevyro a limited, non-exclusive right to host, process, transmit and display Customer Content only as reasonably necessary to provide, secure, troubleshoot and support the Services or comply with law.

You are responsible for the accuracy, legality and suitability of Customer Content and for testing automation rules before and after publishing. Crevyro executes the instructions you configure; it does not independently verify that every message, link, claim or offer you provide is accurate or legally compliant.

7. Messaging, consent and recipients

You are responsible for ensuring that your automated and manual communications are sent only where permitted by applicable law and platform rules. Where consent, notice, disclosure, opt-out handling or another legal basis is required, you must obtain and maintain it.

You must respect user requests to stop receiving communications and must not use automation to evade messaging windows, recipient restrictions, provider enforcement or consent requirements. Triggering an automation does not itself guarantee that a later message is legally or technically permitted.

8. Lead data and email capture

Crevyro may allow you to collect information such as an email address, lead status, tags, notes and links as part of a conversation or CRM workflow. You decide what information to request and how to use it. You are responsible for giving any legally required privacy notice and obtaining any legally required consent.

Do not use Crevyro to collect payment-card data, account passwords, authentication codes, government identification numbers, medical information or other highly sensitive information unless Crevyro expressly provides a feature intended and approved for that category of data.

9. Prohibited use

You may not use the Services to:

• send spam, deceptive messages or unauthorised bulk communications;
• harass, threaten, exploit, impersonate or unlawfully discriminate against another person;
• promote or facilitate unlawful goods, services, fraud, malware, phishing or credential theft;
• infringe intellectual-property, privacy, publicity or other rights;
• scrape data or collect personal information without appropriate authority;
• bypass Meta, Instagram, Crevyro, payment-provider or plan restrictions;
• probe, scan, disrupt, overload or attempt unauthorised access to the Services or another workspace;
• reverse engineer security controls, abuse APIs, forge requests or manipulate usage records;
• resell access in a manner that gives an unauthorised person control over a workspace or connected account; or
• encourage or assist another person to do any of the above.

10. Plans and entitlements

Crevyro may offer free and paid plans. Each plan may have different limits or capabilities, including connected Instagram accounts, automated-message allowances, outgoing delivery limits, team access, lead features and other entitlements. The plan information shown in the product and at checkout applies to your subscription at the time of purchase or activation.

We may introduce, rename or retire plans. Existing paid access will not be changed retroactively during a paid billing period except where required for security, law, provider compliance or to prevent abuse.

11. Billing and recurring payments

Paid subscriptions are processed using the payment provider presented at checkout, currently Razorpay for supported purchases. By completing a recurring subscription checkout, you authorise recurring charges according to the price, currency, interval and mandate shown during checkout until the subscription is cancelled or otherwise ends.

You are responsible for applicable taxes, bank charges or payment-provider charges that are legally payable by you and are not already included in the displayed price. We do not store complete payment-card credentials in the Crevyro application.

If a payment fails, remains pending, is reversed or cannot be verified, paid access may be limited until an eligible payment and subscription state is confirmed by the backend.

12. Coupons, promotions and top-ups

Coupons and promotional pricing are subject to the eligibility, redemption count, duration, plan, currency and other conditions displayed when they are offered. Promotions may not be combined unless expressly stated.

Where Crevyro offers message top-ups, a top-up supplements the eligible usage allowance for the applicable workspace and usage cycle. Unless the product expressly states otherwise, unused top-up capacity does not roll over beyond the cycle to which it was credited.

13. Usage allowances and rate limits

Plans may include monthly automated-message allowances and separate operational rate limits. Crevyro may enforce provider, workspace, account, minute, hour or other safety limits to protect reliability and comply with third-party requirements.

Usage counters and enforcement are determined by Crevyro's backend records. Meta and Instagram may impose additional limits that are independent of Crevyro's subscription allowances. Reaching a Crevyro or provider limit can delay, pause or prevent a message or automation action.

14. Cancellation

You may cancel an eligible paid subscription using the controls provided in the workspace. Unless the product expressly offers immediate cancellation, paid access may continue through the end of the already-paid billing period and future renewal will be stopped.

Cancellation of a subscription is different from deleting your account. Deleting an account may permanently remove data and connected resources as described in the Data Deletion information and Privacy Policy.

15. Refunds

Refund eligibility is governed by the Refund Policy and any mandatory rights under applicable law. Subscription fees are not automatically refundable merely because a creator changes their mind, does not use the full allowance, or a third-party platform restricts an account or feature.

Where a refund is approved, it is returned through the relevant payment provider to the original payment method, subject to provider and banking processing times.

16. Third-party services

The Services depend on third parties that may include Meta/Instagram, Firebase, Cloudflare, Razorpay and email-delivery providers. Your use of those services may also be governed by their own terms and privacy practices.

Crevyro is not responsible for a third party's independent outage, policy decision, account restriction, payment failure, API change, data practice or service discontinuation, although we will use reasonable efforts to operate Crevyro around supported provider behaviour.

17. Availability and product changes

We aim to provide reliable service, but the Services are not guaranteed to be uninterrupted, error-free or available in every location or at every time. Maintenance, network failures, provider incidents, token expiry, queue delays, security controls and platform changes can affect operation.

We may add, modify, limit or discontinue features. For material changes that significantly reduce a paid feature during an active billing period, we will provide reasonable notice when practicable unless an immediate change is required for security, provider compliance or law.

18. Suspension and termination

We may restrict, pause or terminate access where reasonably necessary for non-payment, suspected fraud, security risk, provider requirement, unlawful activity, abuse, excessive technical load, a material breach of these Terms or a legal obligation.

Where appropriate, we may provide notice and an opportunity to correct the issue. Immediate action may be taken when delay could create security, legal, financial or platform risk.

19. Account deletion and retained data

Workspace owners may use the available Account & data controls to request permanent deletion. Crevyro may need to complete provider cleanup, subscription cancellation, fraud-prevention records, legal retention or backup rotation before all information disappears from every system.

Retention periods and the categories of information that may remain after deletion are described in the Privacy Policy and Data Deletion information.

20. Intellectual property

Crevyro and its licensors retain all rights in the Services, including the software, source code, product architecture, original visual design, branding, documentation and other materials provided by Crevyro. Except for rights expressly granted by these Terms, no rights are transferred to you.

You may use the Services for your own authorised business or creator activities. You may not copy, sell, sublicense, reproduce or create a competing derivative of protected Crevyro software or branding except where applicable law expressly permits an activity that cannot lawfully be restricted.

21. Feedback

If you voluntarily send suggestions, feature ideas or product feedback, you grant Crevyro permission to use that feedback without restriction or payment to improve, develop or market the Services. This does not transfer ownership of your Customer Content or private business information.

22. Security and confidential information

You must not disclose another person's confidential information through Crevyro without authority. We use technical and organisational safeguards intended to protect service data, but no internet or cloud service can guarantee absolute security.

You are responsible for securing your own devices, Google or email account, Meta account, team access and any links or information placed in automations. Security vulnerabilities should be reported privately to our support contact rather than publicly exploited or disclosed in a way that increases risk.

23. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis. Crevyro does not guarantee revenue, follower growth, lead conversion, message delivery, uninterrupted availability, Meta approval or any particular business result.

Automation can produce unintended outcomes if rules, keywords, links or message content are configured incorrectly. You remain responsible for reviewing your automations and for deciding whether Crevyro is suitable for your use case and compliance obligations.

24. Limitation of liability

To the maximum extent permitted by law, Crevyro and the operator will not be liable for indirect, incidental, special, exemplary or consequential losses, including lost profits, lost opportunities, loss of goodwill, or losses resulting from third-party platform action, except where such limitation is prohibited by law.

To the maximum extent permitted by law, Crevyro's aggregate liability arising out of or relating to the Services will not exceed the subscription fees actually paid by you to Crevyro during the three months immediately preceding the event giving rise to the claim. Nothing in these Terms limits a right or liability that cannot lawfully be limited or excluded.

25. Indemnity

To the extent permitted by law, if you use Crevyro for business or commercial purposes, you agree to indemnify and hold the operator harmless from third-party claims, losses, penalties and reasonable costs arising from your unlawful Customer Content, unauthorised account connection, spam, infringement, privacy or consent violation, fraudulent activity, or material breach of these Terms.

26. Governing law and disputes

These Terms are governed by the laws of India, without giving effect to conflict-of-law rules, except to the extent mandatory law in your jurisdiction provides otherwise.

Before starting formal proceedings, you and Crevyro agree to attempt in good faith to resolve a dispute by written notice for at least 30 days. Subject to mandatory consumer rights and other non-waivable law, disputes will be submitted to courts having jurisdiction over the operator's place of business in India.

27. General provisions

These Terms, together with policies and purchase terms incorporated by reference, form the agreement governing the Services. If any provision is found unenforceable, the remaining provisions continue in effect and the affected provision will be enforced to the maximum lawful extent.

Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our consent where consent is legally permitted to be required. We may assign or transfer the agreement as part of a reorganisation, sale, transfer of the service or similar transaction, subject to applicable law.

28. Changes to these Terms

We may update these Terms to reflect product changes, provider requirements, security needs, legal requirements or business practices. The current effective or updated date will be shown at the top of this page.

If a change materially affects existing paid users, we will provide reasonable notice through the website, workspace or account contact information when practicable. Continued use after revised Terms become effective constitutes acceptance to the extent permitted by law.

29. Electronic notices

You agree that account, billing, security, service and legal notices may be provided electronically through the website, workspace, notification system or email address associated with your account. You are responsible for keeping your account contact information current.

30. Contact

If you have a question about these Terms or the Services, contact:

Crevyro for Creators
Operated by Sahil Yadav, India
srao2445@gmail.com